Privacy Policy

General

This Privacy Policy applies to the processing of personal data by Darien B.V. (operating under the name Ederméa), registered with the Chamber of Commerce under number 77311345, hereinafter referred to as "Ederméa".

Protecting personal data is a high priority for Ederméa. We respect your privacy and ensure confidential handling of your personal data in accordance with applicable privacy legislation (GDPR).

Which personal data does Ederméa process?

We process the following data necessary for our services:

Name and address details
Email address
Phone number (if provided)
Account details
Payment information
IP address

Why do we process this data?

Your personal data is processed for the following purposes:

To execute the agreements concluded with you
Our administration and invoicing
To contact you and answer your questions
Sending (digital) newsletters and updates (if you have signed up for this)
Improving our website and services
Complying with legal obligations (such as fiscal retention requirements)

Payment Information

For processing payments (such as iDEAL or credit card), we use an external payment service provider. This party processes transaction data under its own responsibility to ensure secure payments.

Data to Third Parties

Ederméa only shares your data with third parties if necessary for the execution of the agreement, such as with delivery services (e.g., PostNL) for shipping your order. These parties only have access to the data strictly necessary for their task.

You can subscribe to the Ederméa newsletter. You can unsubscribe at any time via the unsubscribe link at the bottom of each newsletter.

Retention Period

Ederméa does not retain your data longer than necessary for the purposes for which it was collected, or as long as we are legally obliged to (for example, based on fiscal retention obligations).

Your Rights

You have the right to access, modify, or delete your personal data. For questions or requests, you can contact us via info@edermea.com. If you have a complaint that we cannot resolve satisfactorily, you can contact the Data Protection Authority (www.autoriteitpersoonsgegevens.nl).

Changes

This Privacy Statement may be amended from time to time. You can always find the most recent version on our website.