At Ederméa, we value your satisfaction. However, if you are not completely satisfied with your purchase, we are here to help. You can return your product within 14 days of receipt.

Conditions for returns:

The product was received within the past 14 days.
The product is in its original packaging, unopened and unused.
Damaged items:
If you have received a damaged item, please contact us immediately via email for further assistance.

Return procedure:
1. Condition of the product: The product must be returned in its original state and packaging. Products with opened or damaged packaging will not be accepted. Opening the packaging implies that you wish to keep the product (due to hygienic reasons related to our products).

2. Shipping costs: The costs for returning the product are at your own expense.

3. Return address: Send the product in its original packaging to:
Ederméa
Amstellandlaan 24-26
1382 CE, Weesp
Gift Cards:
Refunds are not possible for gift cards.
Contact:
For questions or more information, you can contact us via email: info@edermea.com